8/17/2023 0 Comments Norton vip access keeps popping upI asked him to stop right away - it's hard because I had to wrangle control of the mouse from Yash. Instead, he goes right to my browser and proceeds to attempt to delete my browsing history and files, without asking my permission. However, here's where it starts getting weird.įirst thing Yash did was to promise me that he's going to use "most powerful Norton software" to detect any malware. I downloaded this NortonLifeLock Support app and ran it - I am familiar with these support apps that lets IT helpdesk teams support clients remotely. Yash offered to help me with the fix, and asked me to give him permission to access my computer, which I did. I believe at the time that he is indeed a legit Norton helpdesk person as I have contacted him through the Norton support site. I was attended to by someone called Yash S. I just contacted Norton support about 20 mins ago, and I am still a bit shaken by the experience. This is where it gets even more dodgy.Ĭontacted Norton support, but remote session was dodgy However, whenever I run Norton, or try to report this page, Norton keeps marking it as a safe site and my reports are ignored. Installing a popup blocker to block this pageīut nothing works, I am appalled that it even gets through a popup blocker.Trying to turn off every notification I see in Norton's settings.I've tried many ways to get rid of this, including: However, I find this strange because why would Norton create a pop-up that would appear on my browser with no trigger whatsoever? I have never clicked on anything or interacted with the Norton app at any time before this popup appears. It doesn't happen every time I open the browser, and the pattern in which it appears is unpredictable.Īs you can see from the screenshot above, Norton Safe Web has marked this site as "safe" (the green checkmark, circled above). The pop-up happens at random times, often after I have started working for a few minutes on my browser. Over the last few months, I've been constantly seeing the following page that is allegedly from Norton pop-up on both my Chrome and Edge browsers.
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